Terms & Conditions

Effective Date: May 1, 2025

Welcome to Rize-Cafe.com. These Terms & Conditions (“Terms”) govern your access to and use of the Rize Café website (the “Site”), including all services, features, and offerings available through the Site. By using this Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. About Rize Café

Rize Café is a multi-use food and retail establishment offering in-person dining, chef-led Supper Club events, boutique grocery and retail products, and ready-to-eat meals for pickup. Our online presence includes informational content, eCommerce features, and booking tools.

2. Use of the Website

You agree to use the Site for lawful purposes only and in a manner that does not infringe the rights of or restrict the use of this Site by any third party. You may not:

  • Use the Site for any commercial purpose without written consent

  • Attempt to interfere with the operation or security of the Site

  • Use automated means to collect or scrape information from the Site

3. Online Ordering & Pickup

Ordering through Rize-Cafe.com is processed via Toast, our third-party ordering platform. All payments, refunds, and order communications are governed by Toast’s terms of service. Rize Café is not responsible for technical errors or payment issues on third-party platforms.

4. Reservations & Supper Club Bookings

All Supper Club reservations are processed via Toast and subject to availability. Due to limited seating, prepayment may be required to secure your spot. Cancellation and rescheduling policies are as follows:

  • Cancellations made more than 72 hours in advance may be eligible for a refund or credit.

  • Cancellations within 72 hours of your reservation may be non-refundable.

  • No-shows will not receive a refund or credit.

  • Please review booking terms at the time of reservation.

5. Giveaway Terms

From time to time, Rize Café may offer promotional giveaways. No purchase necessary. Winners will be selected at random and notified via email or phone. Giveaways are non-transferable, not redeemable for cash, and subject to availability. Specific terms for each giveaway (e.g., Supper Club for Two) will be detailed in individual promotional materials.

6. Retail Marketplace & CSA Subscriptions

Products listed on our online market are subject to availability and may change seasonally. CSA (Community Supported Agriculture) baskets are available as part of a subscription program with a 6-week minimum commitment. Details, pickup times, and product offerings are subject to change without notice. Refunds are not issued for missed pickups unless Rize Café is at fault.

7. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

8. Intellectual Property

All content on the Site—including text, logos, graphics, and images—is the property of Rize Café or its licensors and may not be reproduced, modified, or used without express written consent.

9. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

10. Contact Us

Have questions? Reach out to us at:

info@rize-cafe.com

[Insert Café Address]