PRIVACY POLICY

Effective Date: May 1, 2025

Rize Café ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit Rize-Cafe.com (the “Site”), join our mailing list, make a reservation, enter a giveaway, or shop online.

By using this Site, you agree to the terms outlined below.

1. Information We Collect

We may collect the following information from you:

Personal Information: When you fill out a form, sign up for updates, make a reservation, place an order, or enter a giveaway, we may collect your name, email, phone number, postal address, and other relevant contact information.

Payment Information: If you make a purchase or booking through our site (via Toast or another service), your payment details are handled securely by our third-party provider. We do not store or process credit card information on our servers.

Automatically Collected Data: We use tools like Google Analytics to track traffic patterns and site behavior. This may include your IP address, browser type, device type, pages visited, and referring website.

2. How We Use Your Information

We may use your information to:

  • Confirm or manage your reservations and orders

  • Process giveaway entries and notify winners

  • Send updates, marketing emails, or event invitations

  • Improve our website, services, and customer experience

  • Comply with legal requirements

You can unsubscribe from our emails at any time by clicking the link in the email footer.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third-party services for the following purposes:

Online Ordering & Reservations: Managed through Toast, which collects and stores relevant order/reservation data.

Website Analytics: Collected via Google Analytics to better understand user behavior and optimize our site.

Email Marketing: Managed through providers like Mailchimp or similar platforms for sending email updates.

All third-party services we use have their own privacy policies in place and comply with relevant data protection laws.

4. Cookies & Tracking

The Site uses cookies and similar technologies to enhance your experience. You may adjust your browser settings to decline cookies, but this may limit your access to some features.

5. Data Security

We implement reasonable security measures to protect your information. However, no internet transmission is 100% secure. We cannot guarantee absolute security but are committed to safeguarding your data.

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has submitted information, we will delete it promptly.

7. Your Rights & Choices

You have the right to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Request how your data is used or shared

To exercise these rights, contact us at info@rize-cafe.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site implies acceptance of those changes.

9. Contact Us

Have questions or concerns? We’re here to help.

info@rize-cafe.com

[Insert Rize Café physical address]